The air conditioning worked well.

The first room I was given smelled like a dog, which was disappointing. Although the staff quickly changed my room, the second one wasn't very clean either. I found popcorn kernels on the floor and had to wipe down a sticky nightstand myself, which ruined my experience.

great access to trails and beautiful river views nearby

I appreciated the easy access to the Oconaluftee River Trail, where I enjoyed a lovely morning stroll and beautiful views. The breakfast in the cozy dining area was well-stocked and offered plenty of choices, making my stay very enjoyable as a solo traveler.

Comfortable Overnight Stay with Great Staff

We had a one-night stay while exploring the Smoky Mountains. The staff was friendly and always ready to help. The outdoor pool provided a relaxing break, and breakfast was delightful. For families, it's a nice, safe spot. Make sure to dine at the nearby casino. it was a pleasant surprise!

Family friendly with excellent breakfast

The breakfast was so good I couldn't help but go back for seconds, they had everything from hot omelets to fresh fruit which kept the kids happy. The staff treated us like family, always smiling and ready to help, which made the whole experience feel special, like they really cared about us.

Wasn't exactly the least expensive option out there, but the quality made it acceptable.

We loved our stay here! Just a heads up, the carpets in the corridors could use a little updating, but overall, we had an amazing time! 🏊‍♂️

The Inn's warm decor made me feel right at home, and the friendly staff were always around to assist. I particularly appreciated the ample seating in common areas, which made it easy for seniors like me to relax.

Upgrade the faded pool area.

The warm decor of Cherokee Inn made me feel right at home, and the ample seating in common areas was perfect for relaxing and enjoying conversations with fellow guests. The staff were attentive and always ready to assist.

More lighting needed in the parking area.

great room but check-in issues

The king room was spacious, providing a comfortable haven for my stay. The cleanliness was exceptional, making it easy to feel at home.

The Inn provided a convenient location for my work in the area. The check-in process was quick, and the room I stayed in was well-appointed, featuring modern amenities including a microwave and a spacious bathroom. The breakfast was well-managed, with a good variety of freshly prepared items and attentive staff keeping everything stocked.

The absence of an on-site store was disappointing.

Room was clean and spacious. No nearby restaurants to choose from.

The Quadruple Room was really clean and super comfy. Plenty of outlets for charging devices, which is a plus. The TV channels were great for downtime. Breakfast was pretty solid, too, with a good variety. It was quiet, so I could relax without distractions.

The room was spacious with a comfy bed and a clean bathroom. Having a microwave and fridge was super convenient!

Recommend for a brief retreat

Comfortable room, friendly staff, I was very grateful for the manager's kindness in allowing me to check in late after a long drive and enjoyed the well-stocked breakfast to start my day of exploring ahead of visiting the Smoky Mountains via McGhee Tyson Airport.

None

best experience with incredibly friendly staff and 24-hour coffee!

Wonderful hotel with friendly, helpful staff!